TeleHealth Steps for Patients
- Call and schedule it with your provider.
- Ensure you are enabled for our Patient Portal and know your username and password when your appointment is booked.
- Access the Patient Portal: https://patientportal.advancedmd.com/account/logon?lk=143075
- Set aside a secure, private location
- “Arrive early” by logging in to your Patient Portal. If you cannot access the Portal, you can also begin your appointment through the reminder link sent to your email.
- Click “Join TeleHealth” in your patient dashboard (or email reminder).
- Fill out any patient questionnaire and provide requested personal information.
- Click “Proceed” to check your computer’s speed and ability to support a TeleHealth. If your computer does not have a webcam (most do), you will need to attach one. (You may otherwise choose Doxy.me or Facetime video option on your mobile device)
- Click “Start TeleHealth” to enter the virtual waiting room.
- Your provider will begin the face-to-face TeleHealth and disconnect when the visit ends