TeleHealth Steps for Patients

1. Call and schedule it with your provider.
2. Ensure you are enabled for our Patient Portal and know your username and password when your appointment is booked.
3. Access the Patient Portal:  https://patientportal.advancedmd.com/account/logon?lk=143075
4. Set aside a secure, private location
5. “Arrive early” by logging in to your Patient Portal. If you cannot access the Portal, you can also begin your appointment through the reminder link sent to your email.
6. Click “Join TeleHealth” in your patient dashboard (or email reminder).
7. Fill out any patient questionnaire and provide requested personal information.
8. Click “Proceed” to check your computer’s speed and ability to support a TeleHealth. If your computer does not have a webcam (most do), you will need to attach one.   (You may otherwise choose Doxy.me or Facetime video option on your mobile device)
9. Click “Start TeleHealth” to enter the virtual waiting room.
10. Your provider will begin the face-to-face TeleHealth and disconnect when the visit ends