Insurance & Fees
OPS promises commitment and optimal care for all our patients. With friendly staff, qualified providers and the convenience of televisits, we are optimizing your quality of healthcare. We accept most health insurance. If you do not see your plan, please contact us to further assist you. We work with patients who have no insurance or insurance that we don’t participate in, through a cash payment plan agreement.
Our phenomenal front office team is always available to help prospective patients understand their coverage options and handle all the paperwork.
Insurance We Accept
- Medicare
- Medicaid
- RR Medicare
- Aetna
- Aetna Better Health of OH
- Anthem BCBS
- BWC
- Cigna
- CareSource
- First Health
- Humana
- Medigold
- Medical Mutual
- Molina
- Multiplan
- Trustmark
- Care factor
- MedBen
- Tricare
- Optum - UBH- UHC- UMR
- Medicare Black Lung - DOL
- Buckeye Community
- Health
With signing a consent for treatment and providing the office with their insurance information, patients authorize OPS to bill their insurance for the service they received. Patient is responsible for Co Pays up front before they see their provider. If a patient has an unmet deductible on their policy, they are expected to pay for the visit upfront. We will still bill their insurance and in case their deductible happened to be met meanwhile and there was an overpayment, the patient will receive a refund.
Patients will be billed monthly for their outstanding balances and are expected to pay monthly bills in full. Delinquent accounts will be subject to collection and will be billed for the cost of collection effort. Once a patient account is in collection, their provider may have to dismiss the patient and close their case.
We accept cash, checks and credit cards. In case a check bounces due to insufficient funds or any other reason, the patient will be billed for the amount of the check in addition to a $25 fee. The unpaid checks are expected to be paid off within 48 hours of notifying the patient.
Please be advised that attempted chargebacks for non-fraudulent transactions will be subject to investigation and the patient may be subject to additional fees.
Professional Fees
If you do not have insurance, you can pay by either cash, check or credit card as a self pay patient.
CASH PAY rates for Mental Health Visits:
- Initial Psychiatric Evaluation: $260.00
- Follow-up Medication Management: $150.00
Medical Marijunna rates:
- First Time Visit: $200
- Renewal Visit: $175
- Veterans and Senior citizens: Discounted First Time Visit $175
- Veterans and Senior citizens: Discounted Renewal Visit: $150
Appointments
It is recommended for patients to set up their own appointments by phone or email, as this minimizes no shows. If a patient is referred by a physician or a health provider, our staff will call the patient and get them set up.
When calling to set up an appointment, we need you to have your insurance card handy as our staff will need to obtain insurance details from you in order to pre-authorize your visits and avoid payment denials.
Appointments for minors need to be set up by their parents or their legal guardians. Legal Guardians and foster parents, when bringing the child in, need to present legal proof of guardianship or papers from DSS for Foster parent placement in order to be able to sign consents for treatment.
A new Patient with in office appointment will need to be in the office fifteen to twenty minutes prior to their appointments in order to fill out paperwork. To minimize this time, we strongly recommend you fill out paperwork prior to arrival by following the link to paperwork that we email you or by visiting our website and following the link to new patient paperwork. One of our team members will reach out to you once the forms are completed online. You will receive your access to the patient portal at the time of making your appointment. You can download and print out the new patient registration form and treatment consent forms from our website, should you require a hard copy. (see link under forms).
Appointment cancellations should be notified to the front office at least twenty four hours prior to the appointment in order to avoid a missed appointment fee. A $50 fee will be charged for missed initial appointments and $25 for each missed follow up appointment.
We reserve the right to close a patient’s file if they have two or more missed appointments.